Privacy Policies

The personal data transmitted is collected and processed within GROUPE FPBOIS, 2 Route d’Escource, 40200 MIMIZAN represented by Pascal VALLEE.

All the data collected comes from the registration of the contact details of the people who communicated them directly to the FPBOIS group. The collection of your surnames, first names, email addresses, postal addresses and telephone numbers is necessary to send you our newsletters and invitations.

The FPBOIS group guarantees that this data will not be transmitted to commercial or advertising players.

We retain our customers’ personal data for as long as necessary for the purposes for which it was collected, or as required or permitted by applicable law.

We control and process the personal data that you provide to us, that we collect and that we generate for:

– Create your customer account on our ERP, which is necessary to be able to provide you with our services in accordance with the contractual terms binding the FP BOIS group and your entity.

– Validate and facilitate payments through bank data that you provide to us and which allow us to operate automatic monthly direct debits, in accordance with the contract binding you with the FP BOIS group.

– Carry out marketing actions, which may involve:

=> Establish and analyze individual and group profiles, as well as customer behavior, in order to determine your interest or that of others in certain types of offers, products and services. We do this by analyzing your contracted services and other personal data to determine your needs and the types of products and services that companies with similar interests also purchase, which helps us understand which products and services might be of interest to you and help in your development. This is to satisfy our legitimate interests in understanding the types of products and services that are of interest to our customers, and to offer the most relevant products to you and others.

=> Respond to your questions and requests, for example in the context of our customer service, in order to meet our contractual commitments to you, commitments specified in our service contract.

=> To send you reminders, technical notices, updates, support and administrative messages, including on behalf of Business Partners or other Suppliers. The purpose of this use here is to satisfy our legitimate interests in the effective management of our relationship with you.

=> Comply with our legal obligations, resolve disputes and enforce our agreements.

We share your personal data:

– With your consent.

– With other partner entities of the FP BOIS Group in and outside the European Economic Area, including, and without limitation, large worldwide entities which will process your personal data strictly in accordance with our instructions and only for the purposes set out in this Privacy Policy.

– With Third Party Vendors and Business Partners, so that they can sell, deliver and provide the products or services you purchase (for example to deliver IT equipment or licenses to you). We share personal data with Third Party Sellers and Business Partners in order to fulfill our contractual obligations to you, and they are not permitted to use your personal data for any purpose other than to sell, deliver and/or supply the products or services. services that you purchase through your global contract concluded with the FP BOIS Group.

– To comply with legal orders and government requests, or, as needed, enable audit, compliance, and corporate governance functions, where necessary to comply with such legal obligations.< /p>

– To combat fraud or criminal activity and protect our rights, or in connection with legal proceedings that may directly affect us.

– In response to a subpoena or similar legal process, including to law enforcement agencies, regulators, and courts, to the extent necessary to comply with these legal obligations.

We encourage our Business Partners to adopt and publish privacy policies. However, although we share personal data with our Business Partners only for the purposes mentioned above, the processing and use of personal data that we share with them is governed by their own privacy policies and practices on which we have no no control. When possible, we contractually limit the way our Business Partners use your personal data and we ensure that they do not use it for purposes incompatible with those set out in this Personal Data Protection Charter.

In a number of cases, we will transfer your personal data to a country outside the European Economic Area which may not be guaranteed the same level of protection of personal data under European law.

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